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- The Hidden Power of Clear Communication
When people think about project management, they often picture Gantt charts, budgets, or risk registers. Yet, according to the PMBOK® Guide – 6th Edition, communication is one of the ten knowledge areas that support successful project delivery.
This week, after a contractor meeting on a refrigeration project, I prepared a short summary with three points: the agenda, the outcomes, and the next steps. It took less than fifteen minutes. But the results were clear:
Everyone understood exactly what had been agreed.
Responsibilities were visible, avoiding finger-pointing later.
Senior managers could see the risks and priorities at a glance.
That small investment of time avoided confusion and kept engineering, finance, and operations aligned.
Table of Contents
Why Communication is Often Overlooked
Too often, communication is seen as “sending an email” or “posting minutes.” But true communication is not about pushing information—it’s about ensuring it is understood and actionable.
The key is tailoring the message to the audience. For example, senior managers don’t need a line-by-line breakdown, but they do need a clear picture of decisions, risks, and impacts. Operations staff, on the other hand, need clarity on what they must do next.
Action Step
At the end of your next meeting, capture and share three things:
Decisions made – what’s locked in.
Next actions – what must happen next.
Responsibilities – who owns each action.
It may feel simple, but simplicity is exactly what makes it powerful. Over time, this habit builds trust, prevents misunderstandings, and strengthens project delivery.
Clear communication doesn’t just support the project—it protects it.
P.S. Haven’t connected with me on LinkedIn yet? Let’s connect and continue the conversation about projects and productivity.
See you next Saturday!